Shipping policy

SHIPPING COST & DELIVERY TIME

 

Domestic Shipment

Standard: FREE 15-30 Business Days

Express: 2-14 Business Days

 

International Shipment

Standard: FREE 15-30 Business Days (depending on location)

Express: 2-14 Business Days (depending on location)

 

HANDLING

All orders will typically be dispatched within 5 business days from warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Creative Juice (Free Range) is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and We will assist as much as possible to trace a missing parcel. Creative Juice (Free Range) is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

 

TRACKING YOUR ORDER 

Please click here if you would like to track your order.

 

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to creativejuicedigitalshop@gmail.com  

90 DAY MONEY-BACK GUARANTEE

www.jpchencollection.com is proud to offer a 90 day money back guarantee if you are dissatisfied with our product, for more details on our guarantee please click here.

 

REFUNDS & RETURNS

Creative Juice (Free Range) will offer a full refund on our product if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset. If you wish to return your product, please email us at jpchencollection@gmail.com.